DELIVER EXCEPTIONAL CUSTOMER SERVICE
At 200 Networks, we know that delivering outstanding customer service drives bottom line results. 200 Network’s technology provides you with the best tools for your Contact Center in the industry, period. With integrated features like business analytics, our platform will increase productivity, resulting in happy customers who will want to share their experience.
And thanks to living in the cloud, 200 Network’s solution is easily scalable, and ultimately flexible in enabling agents to work how they want.
200 NETWORKS’S HOSTED CLOUD SERVICES PROVIDE LIMITLESS SOLUTIONS
• Integrates with your existing phone, PBX and customer CRMs
• Multi-site locations
• Nimble, quick, scale up and down to meet demand.
• Track costs and revenue. Pay only for what you use.
• View historical data in charts/graphs/grids Analyze real-time metrics with dashboards
• Export raw call data for further refinement
• Segment groups, customers, and portfolios for reporting and compliance.
• Faster turn-up than premise-based solutions